Cracked iPhone Back Glass: Repair Options, Cost & Is It Safe to Use?
Why fixing the back of an iPhone 13 costs more than twice as much at Apple as fixing an iPhone 15, how independent shops do it, and whether it's safe to keep using the phone.
Quick answer
Apple charges $219 before tax to repair cracked back glass on the iPhone 14, iPhone 14 Plus and every iPhone 15 or newer, because those models have removable back glass. On older designs, including the iPhone 12, iPhone 13 and iPhone 14 Pro, Apple charges $389 to $799. Independent shops remove the broken glass with a laser instead, and at Hotspot Mobile Repairs back glass repairs start from $99.
- Apple: $219 for the iPhone 14, 14 Plus and iPhone 15 or newer; $389–$799 for the iPhone 12, 13 and 14 Pro models.
- With AppleCare+, back glass damage costs $39.
- Cracked back glass can cut fingers, spread and let dust and moisture in.
- At Hotspot, back glass repairs start from $99, with laser removal and a 100-day warranty.
Every iPhone since the iPhone 8 has a glass back, which makes wireless charging possible and looks great, right up until the phone lands face-up on the pavement. The cost of fixing it varies enormously by model, for a reason most people don't know about.
What Apple charges for back glass in Canada
These are Apple's estimated out-of-warranty prices for "back glass damage" on its Canadian repair page, as of September 27, 2026, before tax.
| iPhone model | Apple back glass price | With AppleCare+ |
|---|---|---|
| iPhone 14 · 14 Plus · every iPhone 15, 16, 17 and 18 model · iPhone Air | $219 | $39 |
| iPhone 12 mini | $389 | $39 |
| iPhone 13 mini | $459 | $39 |
| iPhone 12 | $465 | $39 |
| iPhone 13 | $539 | $39 |
| iPhone 12 Pro | $589 | $39 |
| iPhone 12 Pro Max | $649 | $39 |
| iPhone 13 Pro | $669 | $39 |
| iPhone 13 Pro Max · 14 Pro | $729 | $39 |
| iPhone 14 Pro Max | $799 | $39 |
Why older iPhones cost so much more
Starting with the iPhone 14 and 14 Plus, and on every iPhone 15 and later, Apple redesigned the inside of the phone so the back glass can be removed and replaced on its own. On older designs, including the iPhone 12, iPhone 13 and iPhone 14 Pro, the glass is bonded to the frame, so Apple replaces a much bigger part of the phone. That's the difference between $219 and $799.
How independent shops fix back glass
On bonded designs, independent shops use a laser machine that breaks down the adhesive under the glass, so the shattered pieces come off without replacing the frame or the internals. The frame is cleaned, a new back glass is fitted with its camera ring, and it's bonded in place. It's a precise job, but it costs far less than replacing the whole housing. At Hotspot, back glass repairs start from $99, with our 100-day parts warranty.
Is it safe to keep using a cracked back?
- Splinters. Tiny shards can come loose and cut fingers. A case helps.
- Spreading cracks. Each small knock makes the damage worse.
- Dust and moisture. Cracks break the seal. Apple notes that water resistance "might decrease as a result of normal wear" and that liquid damage isn't covered under warranty. A cracked back makes things worse, so keep the phone away from water. If it does get wet, follow our water damage steps.
A case or a strip of clear tape keeps shards in place for now. Don't use glue.
Camera lens vs. back glass
The small glass covers over the cameras are separate from the back glass. A cracked lens cover causes blurry photos, flare or a hazy look. It's a different, usually quicker repair; camera repairs at our shop start from $69.
Apple or a local shop?
If you have AppleCare+, Apple's $39 fee is hard to beat. On an iPhone 14 or newer, Apple's $219 is reasonable too. On an iPhone 12, 13 or 14 Pro without AppleCare+, laser removal at an independent shop usually saves you hundreds. Our Apple Store vs. independent comparison covers the other trade-offs, and if the front is cracked as well, see our iPhone screen repair cost guide.
Frequently asked questions
How much does it cost to replace iPhone back glass in Ottawa?
Apple charges $219 before tax for the iPhone 14, 14 Plus and iPhone 15 or newer, and $389 to $799 for the iPhone 12, 13 and 14 Pro models. At Hotspot Mobile Repairs, back glass repairs start from $99; text your model for an exact price.
Is it safe to use an iPhone with cracked back glass?
For a short time, with a case on. The risks are small cuts from glass splinters, cracks spreading, and dust or moisture getting inside through the cracks. Don't take it near water.
Does cracked back glass stop wireless charging?
Usually not; the charging coil sits under the glass. If the glass is badly shattered in the middle or the phone gets hot on a wireless charger, stop using wireless charging and have it checked.
Will my iPhone still be water-resistant after a back glass repair?
Treat any repaired phone as not waterproof. Apple itself says water resistance isn't permanent and can decrease with normal wear, and liquid damage isn't covered by its warranty.
Can you fix Samsung back glass too?
Yes. We replace shattered back glass on Samsung Galaxy phones as well as iPhones.
Sources & further reading
- Apple Service and Repair for iPhone Screens (includes back glass pricing) — Apple Support (Canada)
- About splash, water, and dust resistance of iPhone 7 and later — Apple Support (Canada)
- AppleCare — Apple (Canada)
- Apple Service and Repair for iPhone — Apple Support (Canada)
Prices and details were checked on September 27, 2026. They can change; call us for today's price.