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Prepaid, SIMs & unlocking

Public Mobile vs. Lucky vs. Chatr vs. Fido vs. Koodo: Choosing a Prepaid Plan in Ottawa

Five popular prepaid brands, three national networks. Here's what actually differs between them, and the questions that pick the right one for you, without the sales pitch.

Illustration of a phone showing signal bars with a price tag badge, for a guide comparing prepaid phone plans in Ottawa

Quick answer

The biggest difference between prepaid brands is the network they run on. Public Mobile and Koodo Prepaid are TELUS brands on the TELUS network; Lucky Mobile belongs to Bell and runs on Bell's network; Chatr and Fido Prepaid are Rogers brands on the Rogers network. Beyond that, they differ in support (online-only or in-store), extras and how you top up. Plan prices change often, so compare current offers on the day you switch.

  • TELUS network: Public Mobile and Koodo Prepaid. Bell network: Lucky Mobile. Rogers network: Chatr and Fido Prepaid.
  • Pick the network with the best coverage where you live, work and travel, including Gatineau.
  • All prepaid plans skip the contract and the credit check; you pay before you use.
  • Prices change often. Compare current offers the day you switch.

As an Authorised Prepaid Dealer, we activate all of these brands at our Bronson Avenue shop, so we hear the same question every day: which one should I get? The honest answer depends on how and where you use your phone. Here's what actually differs between them.

The five brands at a glance

BrandNetworkOwned byGood to know
Public MobileTELUSTELUSOnline, self-serve account management
Koodo PrepaidTELUSTELUSKoodo also has in-person stores
Lucky MobileBellBellAdvertises no credit check
ChatrRogersRogersAdvertises no contracts
Fido PrepaidRogersRogersFido also sells postpaid plans

We don't list prices here on purpose: prepaid prices and promotions change every few weeks. Check each brand's site on the day you switch, or ask us in store.

Chart of Canadian prepaid brands by network: Public Mobile and Koodo Prepaid on the TELUS network, Lucky Mobile on the Bell network, and Chatr and Fido Prepaid on the Rogers network
Five brands, three networks. Coverage follows the network, not the brand.

The questions that pick the right plan

1. Where do you actually use your phone?

Coverage follows the network, not the brand. All three networks cover Ottawa well, but the differences show up in specific buildings, basements and trips. Check each brand's coverage map for home, work, school and anywhere you travel regularly, including across the river in Gatineau.

2. How much data do you really use?

Look at the last three months on your current phone (Settings › Cellular on iPhone, or Settings › Network on Android). Most people pay for more data than they use.

3. Do you call or text outside Canada?

If you call family abroad or travel to the US often, compare the add-ons and roaming options. They vary more than the base plans.

4. How do you like to get help?

Some brands are built around online self-serve; others have stores where you can talk to someone. Decide what matters to you before a problem comes up.

5. Is your phone ready?

Your phone must be unlocked, and if you want an eSIM, check that both your phone and the brand support it. Our unlocking guide shows how to check.

Prepaid vs. postpaid: is prepaid right for you?

Prepaid means you pay before you use: no contract, no credit check, no surprise overage bills, and you can switch whenever you like. Postpaid plans bill you afterwards and often come with phone financing. If you already own an unlocked phone, prepaid is usually the simpler choice. The CRTC's Wireless Code sets consumer protections for wireless services in Canada.

Switching is easy, and you can keep your number

You can move your number to any of these brands. Under CRTC rules a simple wireless-to-wireless transfer should be done within 2.5 business hours. Our step-by-step guide to activating a prepaid SIM in Ottawa covers what to bring and the one mistake to avoid. New to Canada or here for school? See our phone plan guide for newcomers and students.

Frequently asked questions

Which prepaid brand has the best coverage in Ottawa?

All three national networks cover the city well. The differences show up in specific buildings, basements and places you travel. Check each brand's coverage map for your home, work and regular trips before choosing.

Is Public Mobile on the TELUS network?

Yes. Public Mobile and Koodo are TELUS brands that use the TELUS network. Lucky Mobile uses Bell's network, and Chatr and Fido use Rogers'.

Do prepaid plans need a credit check?

No. You pay in advance, so there's no credit check and no contract. You can leave whenever you like.

Can I switch prepaid brands and keep my number?

Yes. Porting your number works between prepaid and postpaid brands too. Under CRTC rules, a simple wireless-to-wireless transfer should be completed within 2.5 business hours.

Why don't you list plan prices here?

Because prepaid prices and promotions change every few weeks. Anything we printed would soon be out of date. Check the brands' websites or ask us in store for today's offers.

Sources & further reading

  1. Public Mobile — Public Mobile
  2. Lucky Mobile — Lucky Mobile
  3. Chatr Mobile — Chatr
  4. Fido — Fido
  5. Koodo prepaid plans — Koodo Mobile
  6. The Wireless Code, simplified — CRTC

Prices and details were checked on September 27, 2026. They can change; call us for today's price.

About the author

Hotspot Mobile Repairs

This guide was written by the technicians at Hotspot Mobile Repairs, an independent phone, tablet and laptop repair shop and Authorised Prepaid Dealer at 572 Bronson Avenue, Unit B in Ottawa. We repair iPhone, Samsung Galaxy, Google Pixel, iPad and MacBook devices every day, most while you wait, with free diagnostics and a 100-day parts warranty.

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